['Privacy Policy\n\nIntroduction \nAt Britannia Towing Solutions Ltd, we are committed to protecting your privacy and ensuring the security of your personal data when you use our online platform. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.\n\nInformation We Collect \nWe may collect and process the following types of personal information when you interact with our site or use our automotive services: \n- Contact details such as your name, address, phone number, and email address \n- Vehicle details relevant to the services you request, including registration number and make/model \n- Payment information necessary for processing your transactions \n- Location data provided during service requests, for vehicle recovery or roadside assistance \n- Communications between you and our customer support team \n\nHow We Use Your Information \nYour personal data is used strictly for the purposes of: \n- Providing and managing vehicle recovery, towing, breakdown assistance, and roadside repairs \n- Processing payments and managing billing for our services \n- Responding to your inquiries and providing customer support \n- Improving and customizing our services and user experience on our platform \n- Complying with legal obligations and resolving disputes \n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your data only with trusted service providers involved in fulfilling your service requests, such as payment processors or subcontracted repair specialists, under strict confidentiality agreements. We may disclose information if required by law, such as in response to court orders or to protect the rights and safety of our company and users.\n\nData Retention \nWe retain your personal information only for as long as necessary to provide the requested services, comply with legal obligations, resolve disputes, and enforce our agreements. After such periods, your data is securely deleted or anonymized.\n\nYour Rights \nUnder GDPR and related laws, you have the right to: \n- Access and receive a copy of your personal data we hold \n- Request correction of inaccurate or incomplete information \n- Object to or restrict certain data processing activities \n- Request deletion of your personal data, where applicable \n- Withdraw any consent you have given for processing at any time \n- Lodge a complaint with a supervisory authority if you believe your data is mishandled \n\nTo exercise these rights, please contact us at the physical address provided below.\n\nSecurity Measures \nWe implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our employees are trained to handle data confidentially and securely.\n\nCookies and Tracking Technologies \nOur online platform may use cookies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings. Cookies do not collect personal data that directly identifies you.\n\nThird-Party Links \nOur site may contain links to third-party websites related to automotive services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies before sharing personal information.\n\nContact Information \nFor any questions about this Privacy Policy or to exercise your data protection rights, please contact: \n\nBritannia Towing Solutions Ltd \n47 Elmstead Road, Suite 3B \nManchester, Greater Manchester \nM15 6EX \nUnited Kingdom \n\nThis Privacy Policy is periodically reviewed to ensure ongoing compliance with applicable laws and to reflect any changes in our practices. We recommend checking this page regularly for updates.', 0.0012116000000000002, 'gpt-4.1-mini']